Tell us about your Netflix problems.
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Tell us about your NETFLIX problems!

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2013-09-20
posted by:
Anonymous
I have no access to the new Netflix Profiles feature which supposedly has been a thing for over a month now. I don't see any way to add/manage profiles on my account online, nor on any of my Netflix-enabled devices. I found a link to a page (netflix.com/editprofiles) that I can use to manually add profiles, but that doesn't do me any good, because I can't access those extra profiles (they appear in a dropdown right above my searchbar, and as soon as my mouse hovors over the searchbar, the dropdown disappears).
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2013-09-20
posted by:
Alison
SUPERNATURAL FANATICS, LOOK NO FURTHER!! TWO SOLUTIONS FOR ANYONE STILL EXPERIENCING ISSUES WITH SUPERNATURAL SEASON SEVEN ON NETFLIX STREAMING!!! THIS IS THE LAST TIME I AM POSTING THIS, AS I HAVE FINISHED SUPERNATURAL SEASON 7!! Here are two solutions I've previously posted as responses or comments, which I am now reposting as solutions for you: 1. Side note: If you MUST watch Supernatural season 7 AND 8 in time for the season 9 premiere on October 8, check out http://www.relaxcinema.com/. It's no charge, and as far as I can tell, free of any potential viruses. You don't even have to make an account. That said, use at your own risk. Episodes are listed by season and number, not title. Use the "MooShare" tab, as the "PutLocker" tab seems sketchy to me. Anyway, just thought I'd post this before any of you die of "Supernatural" withdrawal. Every episode I've watched has been complete. Video isn't real high-quality, but hey, you can hear the dialogue and the audio and video are in sync. Good luck, y'all! I hope this problem is resolved real soon. If you experience issues with that solution, then try my other solution: 2. It's no problem! Just spreading the word. I experienced some other issues with this site (sudden pauses, the video stopping abruptly, etc), so try glowgaze.com if that happens. But it might not happen to you. The video there is better quality anyway, and it's more reliable. But I'm picky and really obsessed with Supernatural. Anyway, glad I could help. Happy watching!
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2013-09-18
posted by:
Anonymous
Supernatural season 7, episode 11 audio is not working. Background noises are fine, but I am unable to hear voices. This has happened before in previous episodes of this season. Thanks!
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2013-09-18
posted by:
Munchey
Garden Grove, CA
Netflix Mail DVD's are advertised as "UNLIMITED". If you get 3 at a time or 4 at a time, they lead you to believe that your only limit is the post office - WRONG. It is shameful that they still use the word UNLIMITED to describe the service.

I was getting 3 at a time and started to notice that that my deliveries started to be consistently delayed by a day. I looked at the fine print in their terms and conditions and noticed a clause that said if become identified as a frequent user, your DVD's may either be mailed out of a more distant processing center or they will delay your deliveries by one day.

I called Netflix and the initial person I spoke with didn't even know they had Terms and Conditions or where to find it. I ended up with a supervisor, who told me that they are applying the throttling policy in regard to new DVD's only.

So, I tested it out and put some old series at the top of my list (1-2 years past release date). It didn't make any difference. I even upped my paid DVD # from 3-4 at a time. No relief from throttling at all. Everything I request, new or old, now consistently has an extra delivery day added to the processing. Can't ever seem to get more per week than the number at a time.

HOW ABOUT SOME HONESTY NETFLIX!!!! REMOVE THE REFERENCE ABOUT UNLIMITED DVD PROCESSING. Unlimited means without restrictions/limits. Honesty will mean a lot more to your customers. Stop the games! If I order 4 at a time and you play games to prevent me from getting more than 4 a week, then advertise that and stipulate that if you have a 3, 4 or 5 at-a-time plan, that you can't receive more than that number per week.
Don't lie by saying the plans are unlimited and then play games with our deliveries.

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2013-09-14
posted by:
Anonymous
Netflix is constantly buffering!! If I'm lucky to make it into an episode, I can't watch it more than 10 minutes before it starts buffering. Then I get an error message and Netflix shuts down. I haven't had this problem but in the last few days it's been really bad and annoying!
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2013-09-13
posted by:
Anonymous
I am having the same problem as many of you, no vocals for Supernatural season 7 only getting to hear background noises and music. :( It would be nice to have it back asap seeing as I am trying to catch up before the new season comes on tv. Thanks for taking our comments! :)
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2013-09-13
posted by:
Kristy kemp
Macon ga
Netflix does not come up it show something about the in tenter net have tailed to Netflix they say tv called tv people at lg no problem called cable company no problem. Do I need to cancael now and start over?
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2013-09-11
posted by:
Alison
Side note: If you MUST watch Supernatural season 7 AND 8 in time for the season 9 premiere on October 8, check out http://www.relaxcinema.com/. It's no charge, and as far as I can tell, free of any potential viruses. You don't even have to make an account. That said, use at your own risk. Episodes are listed by season and number, not title. Use the "MooShare" tab, as the "PutLocker" tab seems sketchy to me. Anyway, just thought I'd post this before any of you die of "Supernatural" withdrawal. Every episode I've watched has been complete. Video isn't real high-quality, but hey, you can hear the dialogue and the audio and video are in sync. Good luck, y'all! I hope this problem is resolved real soon.
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2013-09-11
posted by:
Anonymous
I start a movie and barely 30 sec. in and the whole screen shuts down. Any suggestions?

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2013-09-11
posted by:
Alison
The spoken dialogue on some episodes (1-4, 10-11) of supernatural season 7 is absent, but I can still hear the background music and sounds. Any fixes on my end that might work? It is absent on both my droid htc DNA, my wii, and my laptop. Thanks! UPDATE: I HAVE NOTIFIED NETFLIX OF THIS ISSUE. STAY TUNED!!
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2013-09-11
posted by:
Anonymous
The spoken dialogue on some episodes (1-4, 10-11) of supernatural season 7 is absent, but I can still hear the background music and sounds. Any fixes on my end that might work. It is absent on both my droid htc DNA, my wii, and my laptop. Thanks!
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